Using Standard Elements Enterprise Communications Server
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To send faxes in your mailbox using a Send Fax element
1. From the Send list, select one of the following:
• Latest Fax in Mailbox
• All Faxes in Mailbox
• All Unread Faxes in Mailbox
2. Follow all the steps in To specify a fax number for the Send Fax element on page 125.
3. If you want to include a cover page, follow all the steps in To include a cover page for the Send Fax
element on page 125.
4. From the From list, select the mailbox from which you want to send the fax. Called Extension refers
to the identity originally called. Selected Extension refers to the identity selected in the last successful
Select Extension element in the service. If there was none, or the last one failed, it defaults to be the
same as the Called Extension.
Receive Fax element
The default behavior for incoming faxes for any PBA users is that the UC server detects the tone that
signals a fax, the UC server receives the fax, and then stores it in the user’s mailbox. No additional
configuration is required, however using the default behavior, no notifications are sent to the user that they
have received a fax.
The Receive Fax element receives incoming faxes and places them into a specified mailbox or database.
Use the Receive Fax element along with other elements in a service to customize receive fax behavior.
Depending on the configuration, you may have a dedicated fax number or identity to receive faxes. In this
case you may want to use the Receive Fax element in a service to initiate some behavior, such as storing
the fax in a database. Alternatively, you may have a shared voice and fax number or identity, where you
receive voice and fax messages on the same identity or extension. If you are using a shared voice and fax
number, then you may want to create a Receive Fax service, for example, in order to receive notifications
that you have received a fax.
Your Personal Business Attendant (PBA) can automatically receive faxes without using
a Receive Fax element, however you may want to use the Receive Fax element in order
to customize the receive fax behavior, or to create a service specifically for receiving
faxes.
Receive Fax element