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Enterprise Communications Server Managing Messages using your Telephone
619510003-1A Copyright © 2009 ADTRAN, Inc. 31
4 Managing Messages using your Telephone
This chapter covers how to manage your mailbox messages using your telephone. It includes the following
topics:
• Overview on page 31
• Accessing your Mailbox using your Telephone on page 31
• Listening to Messages Remotely on page 31
• Sending Messages from your Mailbox on page 33
• Caller Options on page 37
Overview
You can use a local or remote telephone to log on to the system and retrieve not only voice messages but
email. With a single keypad command, the text-to-speech engine reads email messages to you over the
phone. You are also informed if you have received fax messages.
You can send messages from your mailbox to another mailbox. You can also transfer callers to your
mailbox. You can forward and reply to messages from your mailbox. You can also search your contacts list
for information, from your mailbox.
Callers dialing into the system also have options to choose from. These options include bypassing or
skipping out of a greeting, changing to another extension, or dialing the operator.
Accessing your Mailbox using your Telephone
You can access your mailbox using your telephone extension or a remote telephone. To access your
mailbox using your telephone extension, you need the UC Server access number, which you can obtain
from your system administrator, and your password.
To access your mailbox using your telephone extension
1. On your telephone keypad, enter the UC Server access number.
2. Enter your password followed by #.
Listening to Messages Remotely
When you call your extension from another location and access UC Server, you are performing remote
mailbox management. This might include listening to messages and sending them to another phone
number or managing some of your mailbox options.