Enterprise Communications Server Receiving Faxes
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3. Select Add to List for each recipient that you specify.
4. Select Next to open the Scheduling dialog box.
5. Specify when you want to send the fax.
6. Select Next to open the Select Cover Page dialog box.
7. Select a cover page to use as your Quick Fax document.
8. Select Next to open the Cover Page Details dialog box.
9. Type the subject of your Quick Fax and then type a message in the Notes section.
10. Select Next and the Finished menu appears.
11. Select Finish. The Quick Fax message is sent according to the instructions.
Receiving Faxes
There are different methods of receiving incoming faxes.
• The default behavior for incoming faxes is that the UC server detects the tone that signals a fax, the UC
server receives the fax, and then stores it in a general mailbox. Using email, an office administrator can
then distribute received faxes to user mailboxes. No configuration is required for this method to work,
however, no notifications are sent to the user that they have a received a fax.
• A company can have a corporate fax attendant identity using a direct-inward-dial (DID) number, which
receives all incoming faxes.
• A user can have a shared voice and fax number, using the same identity.
Incoming faxes are received and viewed through a user’s mailbox, for example, through Microsoft
Outlook, Microsoft Exchange, Lotus Notes, or through an Integrated messaging client (a Mailboxes
navigation bar on the user’s UC client) or IMAP4.
To delete a recipient from the Recipient list, select the recipient and then select Remove.
“When phone rates are discounted” means at midnight of the same day.
A shared voice and fax number is not recommended for high numbers of incoming fax
calls. If an incoming fax call is answered at the user’s extension, the user will have
difficulties transferring the call into their service.