Enterprise Communications Server Managing Services
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In addition to services that you create, you also have access to shared services that the Administrator
creates and manages. You cannot save changes that you make to shared services. You can copy a shared
service and assign it to an auto attendent, or use it as a template to create a service of your own.
To copy a shared service
1. In the Services navigation pane, double-click the Shared folder.
2. Select the shared service that you want to copy.
3. Hold down the CTRL key and drag the service to the folder to which you want to copy it.
Working with services
When you select the Services navigation bar, the services you create are listed by name in the content pane.
You can use the Service Editor to view a service and change it. If you want only an overview of a service,
you can preview it in the Services menu.
To preview a service
• In the content pane, select the service that you want to preview.
If the service is in the cache, it appears immediately in the preview pane. Otherwise, select the
Download button in the preview pane to get the preview.
To activate a service on your extension
1. Right-click the service that you want to activate, and select Activate Service.
2. Enable the extensions that you want to activate the service on, and select OK.
The service must already be created and validated before activating it.