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Appendix A - Glossary Enterprise Communications Server
194 Copyright © 2009 ADTRAN, Inc. 619510003-1A
DTMF
Dual tone multi-frequency tones are also known as touchtone dialing.
Fax-on-demand
Fax-on-demand allows callers to dial in and retrieve a fax document completely unattended. The caller
follows instructions to select the desired document and the UC server automatically transmits it. The
administrator sets up fax-on-demand services on trunk lines.
Greetings
Users can record three types of standard greetings: an identifier, an internal greeting, and an external
greeting. The identifier states the user’s name. The internal greeting is played to internal callers, while
external callers making incoming calls hear the external greeting.
Identities
Any dialable string of numbers, such as an extension or email address, that reaches a specific user is an
identity. A user profile can have several identities.
Integrated Messaging
If Integrated Messaging is enabled for a user, then a Mailboxes navigation bar is added to the user’s UC
client. The user can then manage their voice and fax messages visually through the Inbox and Sent Items
folders in the UC client.
Logs
Logs are records of activity within the UC server. The UC server logs all events and provides information
on Errors and Warnings, Received Calls, Sent Items, and Events.
One-time Message
A One-time Message is a message that you record for an expected caller. The message is caller-specific
such that no others will receive it. When the message has been played, it is automatically erased.
Pager notification
Pager Notification is a feature of the UC server that calls your supported paging system to inform you of
new messages in your mailbox.
PBX
The Private Branch Exchange is a system of telephone lines that serves an organization and uses telephone
services, rather than supplies them. Users of the PBX share a certain number of outside lines for making
external calls.