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Accessing Data using Database Service Elements Enterprise Communications Server
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element that is included in the service.
The values that are available depend on the data source that you choose; the other elements included in the
call flow, for example, a Gather Digits element; and the values that you have set up for your system.
To specify a data source for an element
1. Select the arrow in the Source section of the element.
2. Select the Data Source that you want from the list.
3. Select the Filter Field that you want from the list.
4. Select the comparison mode that you want. In the example above, Less Than/Equal was selected.
5. Select the value type that you want. For example, Database values, Gather-Digits values, or System
values.
6. Select a specific value from the value types list.
If you select Between A and C for example, then the values A and C are included.
You can also type a filter value manually in the filter value box.
The values that are available depend on the data source; the other elements that precede
the element in the call flow, for example, a Gather Digits element; and the values that
you have set up for your system.