Customizing your Mailbox using your Telephone Enterprise Communications Server
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You cannot select a greeting unless it has an audio recording. If you try to select a greeting without a
recording, you are prompted to record one.
Disabling a greeting does not delete it. You can enable a greeting at any time. Recording a new greeting
replaces an existing one.
If the out-of-office greeting is enabled, the user is prompted to turn it off or leave it on. For information
about managing greetings using the computer, refer to Customizing your Mailbox on page 15.
To manage your greetings
1. From the main menu, select 4: Change mailbox options.
2. From the Change mailbox options menu, select 1: Manage greetings.
3. From the Manage greetings options menu, select one of the following:
• 1 — external greeting
• 2 — internal greeting
• 3 — mailbox identifier
• 4 — out-of-office greeting
• 0 — help menu
• * — return to previous menu
The greeting status plays (on or off).
4. Select one of the following:
• 1 — record
• 2 — listen
• 3 — turn on/off
• * — cancel
5. After the tone, record your greeting, and then press #.
6. Select one of the following:
• 1 — keep the greeting
• 2 — record the greeting again
• 3 — review the greeting
• * — cancel
The maximum length of a recorded greeting is 15 minutes.
If the Out of Office greeting is not enabled, you cannot listen to the greeting. You are
informed that no greeting is recorded.