Enterprise Communications Server Using Advanced Elements
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Loop Counter element
The Loop Counter element allows you to limit the number of times the call flow makes a connection. This
element affects only call flow control. Callers do not hear anything or perform an action.
In the Repeat up to text box, enter the number of times you want a connection to be followed.
Once the loop counter is encountered the number of times you have specified, the call follows the When
finished connection.
All loop counters are reset at the beginning of each call.
Text To Speech element
The Text to Speech element allows users to convert text to speech. The supplied text is “spoken” to callers
by the Text-to-Speech engine. You can use this element when you prefer not to make audio recordings.
Type the text manually, or use the Value Selector to specify a dynamic value for the text.
For more information, refer to Selecting values within elements using the value selector on page 238. You
can also use a combination of typed text and selected values.
Gather Digits element
The Gather Digits element allows the caller to enter digits on the telephone keypad that are compared to a
Compare Data element in the same service. The Gather Digits element is typically used with an element
that plays audio, such as the Play Announcement element, to give the caller instructions. When the UC
server has gathered the specified number of digits, the caller moves to the connected element.
If no digits are gathered, the caller moves to the element connected to the No digits collected connector
pin.
Loop Counter element
Text To Speech
element