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Receiving Faxes Enterprise Communications Server
92 Copyright © 2009 ADTRAN, Inc. 619510003-1A
Notifying users of an incoming fax on a shared voice and fax identity
Personal Business Assistant (PBA) users can have an identity specifically dedicated to receiving faxes,
using a direct-inward-dial (DID) number, and a custom service that defines the behavior when a fax is
received.
Alternatively, PBA users can receive faxes on a shared voice and fax identity, but they are not
automatically notified of incoming faxes. In order to receive notifications that a fax has been received, a
Receive Fax service must be created.
The user or the administrator can create a Receive Fax service using the Receive Fax element. For more
information on creating a Receive Fax service, refer to Receive Fax element on page 126.