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Using Prerecorded Announcements Enterprise Communications Server
144 Copyright © 2009 ADTRAN, Inc. 619510003-1A
Some of the elements that you use to build services include a Browse button that allows you to select an
announcement to be played at that point in the call flow. Before selecting the announcements you want to
play while the service runs, you can preview them in the Announcements menu.
To preview a prerecorded announcement
1. Select the Announcements navigation bar to get the Announcements menu.
2. Select a folder to list its contents in the content pane.
3. Select the announcement that you want to preview.
4. Select Download in the preview pane. A waveform representation of the announcement appears in
the preview pane with a set of audio commands.
5. Select the icon of the device that you want to use.
The icon that you select is enclosed by a dotted line
6. Select play to listen to the announcement.
After you preview the announcements and note those that you want to use, open the service to which you
want to add prerecorded announcements. Locate an element that you want to change, or add one to the
service.
To select a prerecorded announcement for an element
1. Select the Services navigation bar to obtain the Services menu.
2. Double-click a service to open it and start the Service Editor.
You can also preview announcements using the Service Editor while you are building a
service. You must first select a Play Announcement element and then use the Browse
button to choose an announcement to preview.
Folders