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Enterprise Communications Server Customizing your Mailbox using your Computer
619510003-1A Copyright © 2009 ADTRAN, Inc. 25
12. Select Yes to update the greeting and return to the Greeting Management pane.
Selecting greetings
For each greeting type, you can specify a greeting from a list of possible greetings. If you select none for a
greeting type, the system plays the default greeting.
To specify a greeting
1. On the Greeting Management content pane, select one of the following greeting types:
• External greeting
• Internal greeting—by default, it is the same as the external greeting
• Mailbox identifier—it can be only on or off, there are no other greetings available in the list
• Out-of-office greeting—if you specify an out-of-office greeting, the external and internal
greetings are unavailable
2. Select a greeting from the list.
Recording one-time messages
The One-time Messages feature allows you to record a message intended for a specific caller. The caller’s
name and telephone number are recorded in the Contacts list that you maintain in Outlook. You need caller
ID to be able to use this feature.
You can change or remove a one-time message that you leave for a caller. However, once a caller has
telephoned your extension and heard the one-time message, it is automatically deleted.
The maximum length of a recorded greeting is 15 minutes.
You cannot select a greeting if there is no audio recorded for it.