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Trouble during Faxing
Symptom Cause Remedy
The image quality
is poor.
The drum cartridge is
damaged.
Copy a document. If the image quality is
poor, replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridges C, M,
Y, or K" (P.223).
The document glass of the Check with the sender.
sender's machine is dirty.
Note • Image quality may be affected by a
problem of the sender's machine, not
just by a problem of the machine.
The resolution setting on the Check with the sender.
sender's machine is too low.
Note • Image quality may be affected by a
problem of the sender's machine, not
just by a problem of the machine.
The one-page
document is
received split into
multiple pages.
When scanned on the
sender's machine, the
document was enlarged for
some reason.
You can set the machine to process such a
document by using the Auto Reduce on
Receipt feature and a border limit value for
page splitting. According to the setting
combination specified, the received
document is printed as follows:
Auto Reduce
on Receipt
/
Page Split
Border Limit
Auto Reduce
on Receipt
ON
Auto Reduce
on Receipt
OFF
Within
border limit
Automatically
reduces image
size and prints
it on one page.
Trims the
portion
exceeding
standard size
and then
prints.
Exceeding
border limit
Splits data at
equal ratio
and prints.
-
Refer to "Border Limit" (P.362), or "Auto
Reduce On Receipt" (P.363).
Although the
An unregistered folder is When using the Folder Selector feature,
Folder Selector
specified on the Folder specify a registered folder. If an unregistered
feature is set,
Selector feature. folder is selected, the received document
however, the
cannot be stored in the folder, and will be
received
automatically printed.
document is
For information on how to register the folder,
printed, and
refer to "Create Folder" (P.381). For
cannot be stored
information on the setting of the Folder
in the folder.
Selector, refer to "Fax Received Options"
(P.365).
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