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Network-related Problems
Cause Check point Remedy
The context is not set. Print Configuration Report to
confirm whether the context is
specified.
Set the context.
Connected to a different
printer object.
Use NWADMIN from a
computer to confirm, on the
layout information of the print
server, whether the correct
Use the Driver CD Kit from a
computer to correctly set the
file server name/tree name/
context/active mode.
object is assigned.*
Use Dell Printer Configuration
Web Tool from a computer to
correctly set the file server
name/tree name/context/active
mode.
The NetWare port on the
machine is not activated.
Print Configuration Report to
confirm whether the NetWare
port is activated.
Select the [Enabled] check box
of [NetWare] to activate the
port.
The file server is down. Search for the file server on
[Network Neighborhood].
Start the file server.
There is another device on the
network with an identical
device name.
Turn off the machine and use
NWADMIN from a computer
to confirm whether the status
of the relevant printer object is
"Standby".
Use the Driver CD Kit from a
computer to set a different
device name.
The NetWare port is not
activated.
Print Configuration Report to
confirm whether the network
number is "0000000" (NetWare
server is down), if using IPX/
SPX. If using TCP/IP, confirm
whether the IP address is
"0.0.0.0" (static address
unspecified, or the DHCP
server is down).
In the case of IPX/SPX, start
the NetWare server. In the case
of TCP/IP, either set a static IP
address or start the DHCP
server.
* :For more information on configuration and operations, refer to NetWare Online Documentation.
When "Switch the machine off" is displayed
Cause Check point Remedy
A NetWare problem occurred.
-
Restart the machine. Wait
until the screen completely
goes out to switch on the
machine power.
When print result is not what was expected
Cause Check point Remedy
The printer language of the
print data and the printer
language configured on the
machine are different.
Confirm the printer language
on the machine.
Match the printer language of
the print data and the printer
language configured on the
machine.
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