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Trouble during Scanning
Symptom Cause Remedy
Unable to open a
folder.
The folder is unregistered. Register the folder.
Refer to "Create Folder" (P.381).
The folder passcode has been
forgotten.
The passcode cannot be retrieved. Set the
passcode to [Off], and then set the passcode
again.
Refer to "Create Folder" (P.381).
Unable to import
data from the
scanner because
of a TWAIN
transmission error.
The scan driver is not
installed.
Install the scan driver.
Operation
terminates during
scanning.
The file size is too large. Lower the resolution, and import again.
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