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22 Problem Solving
Status Code Cause and Remedy
012-310
[Cause] Finisher malfunction
012-311
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
012-312
on the machine power. If the error still is not resolved, contact Customer Support at
012-313
dell.com/contactdell.
012-314
012-315
012-316
012-317
012-349
012-350
012-353
012-370
012-373
012-374
012-381
016-210
[Cause] An error occurred in the software.
016-211
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
016-212
on the machine power. If the error still is not resolved, contact Customer Support at
016-213
dell.com/contactdell.
016-214
016-215
016-216
016-217
016-218
016-219
016-220
[Cause] An error occurred in the document feeder.
016-221
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
016-222
on the machine power. If the error still is not resolved, contact Customer Support at
016-223
dell.com/contactdell.
016-224
016-225
016-226
016-227
016-228
016-229
[Cause] An error occurred in the software
016-230
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact Customer Support at
dell.com/contactdell.
016-233
[Cause] An error occurred in the software.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact Customer Support at
dell.com/contactdell.
016-234
[Cause] An error occurred in the Authentication feature of the machine.
016-235
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
016-236
on the machine power. If the error still is not resolved, contact Customer Support at
016-237
dell.com/contactdell.
016-238
016-239
556