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22 Problem Solving
Status Code Cause and Remedy
116-741
[Cause] The form cannot be registered because the number of the form registration exceeds the
maximum number allowed.
[Remedy] Delete unnecessary form. The maximum number allowed is 2048.
116-742
[Cause] The logo data cannot be registered because the number of the logo data registration
exceeds the maximum number allowed.
[Remedy] Delete unnecessary logo data.
116-743
[Cause] The logo data or form cannot be registered because the memory for the form and logo
data are insufficient.
[Remedy] Increase memory.
116-746
[Cause] The form specified is not registered.
[Remedy] Use the form registered, or register the form.
116-747
[Cause] The paper margin value is too large for the HP-GL/2 active coordinates area.
[Remedy] Decrease the paper margin value, and then execute the operation again.
116-748
[Cause] There is no plot data in the HP-GL/2 print data.
[Remedy] Check the print data.
116-749
[Cause] The job was cancelled because the specified font does not exist.
[Remedy] Install the font, or set the print driver to replace the font.
116-750
[Cause] Banner sheet tray malfunction
[Remedy] Restore the tray to normal condition or change the Banner sheet tray.
116-751
[Cause] The process has been canceled because the hard disk is full.
[Remedy] Delete stored data in the hard disk. If the error still is not resolved, split the file and send
the job again.
116-752
[Cause] The descriptions of the PDF or XPS printing job ticket have a problem.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at dell.com/contactdell.
Note • XPS stands for XML Paper Specification.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
[Cause] The data was automatically modified because it included an invalid parameter.
[Remedy] The printed image may be incomplete. Confirm with the sender whether the image has
a problem, or ask the sender to send the data again.
116-780
[Cause] There is a problem with the document attached to the received e-mail.
[Remedy] Check the attached document.
117-312
[Cause] An error occurred in the machine.
[Remedy] Contact Customer Support at dell.com/contactdell.
117-319
117-320
117-321
117-323
117-324
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
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