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Status Code
Status Code Cause and Remedy
018-709
[Cause] An error occurred for external access (Web Applications).
[Remedy] Take one of the following measures depending on the setting:
For IPv4 environment
• Check the IPv4 address of the machine.
• Confirm whether the network cable is connected correctly.
• Check the address of the DHCP server.
For IPv6 environment
• Confirm whether the global address distributed from an IPv6 router is assigned to the
IPv6 address of the machine.
• Confirm whether the network cable is connected correctly.
• Confirm whether the IPv6 router is set correctly.
018-710
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "10" (referral) for Address Book query.
[Remedy] No registered items were found in the specified retrieval range. Have your network
administrator confirm the authentication settings.
018-711
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "11" (admin limit exceeded) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-712
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "12" (unavailable extension) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-713
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "13" (confidentiality required) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-714
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "14" (SASL bind in progress) for Address
Book query.
[Remedy] Retry after waiting for a while. If the error still is not resolved, consult your network
administrator.
018-716
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "16" (no such attribute) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm
the LDAP server status.
018-717
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "17" (undefined type) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm
the LDAP server status.
018-718
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "18" (inappropriate matching) for Address
Book query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm
the LDAP server status.
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