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22 Problem Solving
Status Code Cause and Remedy
124-382
[Cause] An error occurred in the machine.
124-383
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
124-390
on the machine power. If the same message is displayed again, contact Customer
124-391
Support at dell.com/contactdell.
124-392
124-393
124-709
[Cause] The document exceeded the maximum number of pages that can be stapled.
[Remedy] Reduce the number of pages, or cancel the stapling setting, then try printing again.
125-311
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
127-210
[Cause] A communication error occurred between the machine and the Print Server.
127-211
[Remedy] Disconnect the print server cable, and then securely insert the cable into the connector.
127-212
Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power.
127-213
[Cause] A communication error occurred between the machine and the Print Server.
[Remedy] Update the machine and the Print Server software to the latest versions.
127-220
[Cause] A communication error occurred between the machine and the Print Server.
127-221
[Remedy] Disconnect the print server cable, and then securely insert the cable into the connector.
Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power.
127-310
[Cause] An error occurred in the machine.
127-311
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
127-312
on the machine power. If the same message is displayed again, contact Customer
127-313
Support at dell.com/contactdell.
127-314
127-315
127-320
127-337
127-342
127-353
127-354
127-396
127-398
127-399
614