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22 Problem Solving
Status Code Cause and Remedy
016-515
[Cause] There was insufficient memory during processing of an XPS document.
[Remedy] Take one of the following measures:
• Set [Image Quality] to [Standard]
• Print using the print driver (PCL, etc.) from XPS Document Viewer.
Note • XPS stands for XML Paper Specification.
For more information on [Image Options], refer to the help of the print driver.
016-516
[Cause] The Print Ticket included in the XPS document includes an invalid description or a
print setting not supported by the machine.
[Remedy] Check whether there is a problem with the method of using the application that sent the
print job, or with the content of the print instruction.
If your application usage and print instruction are correct, check with the application
manufacturer that sent the print job for operations of the application, not with Dell.
If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Note • XPS stands for XML Paper Specification.
016-517
[Cause] There is an error in the content described in the PostScript file.
[Remedy] Print with the PostScript driver. Furthermore, modify ProcessColorModel described in
the PostScript file so that the color mode does not change.
016-519
[Cause] The number of pages reached the maximum number of pages specified, and the print
job is terminated.
[Remedy] Have your system administrator change the maximum limit of printable pages.
016-521
[Cause] The smart card reader is disconnected from the machine while scanning the data with
digital signature.
[Remedy] Switch off the machine power and connect the smart card reader, and then switch on the
machine power.
016-522
[Cause] LDAP server SSL authentication error. Unable to acquire an SSL client certificate.
[Remedy] The LDAP server is requesting an SSL client certificate. Set an SSL client certificate on
the machine.
016-523
[Cause] LDAP server SSL authentication error. The server certificate data is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP server. Register the root
certificate for the LDAP server's SSL certificate to the machine.
016-524
[Cause] LDAP server SSL authentication error. The server certificate will expire soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid one. You can clear this error by
selecting [Disabled] for [LDAP - SSL / TLS Communication] under [SSL / TLS
Settings] on the machine; however, note that selecting this option does not ensure the
validity of the LDAP server.
016-525
[Cause] LDAP server SSL authentication error. The server certificate has expired.
[Remedy] Change the SSL certificate of the LDAP server to a valid one. You can clear this error by
selecting [Disabled] for [LDAP - SSL / TLS Communication] under [SSL / TLS
Settings] on the machine; however, note that selecting this option does not ensure the
validity of the LDAP server.
016-526
[Cause] LDAP server SSL authentication error. The server name does not match the certificate.
[Remedy] Set the same LDAP server address to the machine and to the SSL certificate of the
LDAP server. You can clear this error by selecting [Disabled] for [LDAP - SSL / TLS
Communication] under [SSL / TLS Settings] on the machine; however, note that
selecting this option does not ensure the validity of the LDAP server.
016-527
[Cause] LDAP server SSL authentication error. This is an SSL authentication internal error.
[Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell.
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