Filter
Top Products
Status Code
Status Code Cause and Remedy
018-543
[Cause] Probable causes are as follows:
1)The machine failed to transfer data using SMB of the Scan to PC service because the
specified shared name does not exist.
2)The machine failed to transfer data using SMB of the Scan to PC service because
Invalid characters are used in the specified shared name.
3)The machine failed to transfer data using SMB of the Scan to PC service because
access privilege does not set on the specified shared name when the server is
Macintosh.
[Remedy] 1)Confirm that the specified shared name exists in the destination PC.
2)Take one of the following measures:
- Check whether the following invalid characters are included in the shared name set
in the machine: " / : | < > ; , * ? \ [ ] + =
- Check whether a space character is included at the top or end of the shared name
set in the machine.
- Check whether the shared name set in the machine is specified only by a period.
3)When the destination computer is Macintosh, you need to change the access
privileges for the user for shared folder. For information about necessary accounting
settings, consult your system administrator.
The following is an example of a procedure for Mac OS X 10.6.
Note • It is recommended to create a dedicated account for data transfer. You can create and set the
account on the dialog box that appears by choosing Apple menu > [System Preferences] and then
clicking [Accounts] icon.
1. From Apple menu, choose [System Preferences], and then click [Sharing].
2. Make sure that [File Sharing] check box is selected.
3. Select the folder being shared from folders listed in the [Shared Folders] field.
4. Choose [Read & Write] as privilege option for the user listed in the [Users] field.
For information on how to change the access privilege settings on other version of Mac
OS, consult your system administrator or the official website of Apple Inc.
018-547
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because the
number of users logging into the SMB server exceeded the limit when logging in to the
SMB server.
[Remedy] Take one of the following measures:
• Confirm how many users can access the shared folder.
• Check whether the number of login users have exceeded the limit.
018-556
[Cause] Received an error detection code from the HTTP server.
[Remedy] 1)Check whether the specified drive and directory is available on the destination HTTP
server for the scanned document.
2)Perform the same operation again. If the problem persists, contact Customer Support
at dell.com/contactdell.
018-557
[Cause] The specified file name contains invalid characters.
[Remedy] Modify the file name. Make sure that invalid characters are not contained in the
destination file name for the scanned document.
018-558
[Cause] Received an error code from HTTP server.
[Remedy] 1)Check whether the specified directory exists on the destination HTTP server for the
scanned document.
2)Check whether the specified file exists on the HTTP server.
018-559
[Cause] The same file name already exists.
[Do Not Save] is selected when duplicate file name exists.
[Remedy] Select any option other than [Do Not Save] in [File Name Conflict].
573