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22 Problem Solving
Status Code Cause and Remedy
027-566
[Cause] SMB protocol error. SMB (TCP/IP) is not active.
[Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties]
tab on Dell Printer Configuration Web Tool.
027-569
[Cause] The SMB (TCP/IP) port is not activated.
[Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties]
tab on Dell Printer Configuration Web Tool.
027-572
027-573
027-574
027-576
027-578
[Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at dell.com/contactdell.
027-584
[Cause] SMB protocol error. The SMB server is in shared security mode.
[Remedy] The SMB server may be set on Windows 95, Windows 98, or Windows Me OS. Set the
SMB server on an OS other than Windows 95, Windows 98, or Windows Me OS.
027-585
[Cause] SMB protocol error. Login is disabled at this time.
[Remedy] Confirm the period login permitted with your system administrator.
027-586
[Cause] SMB protocol error. The password has expired.
[Remedy] Obtain a valid password from your system administrator.
027-587
[Cause] SMB protocol error. The password must be changed.
[Remedy] Log into Windows, and change the password. Ask your system administrator to change
the setting so that you do not need to change the login password next time.
027-588
[Cause] SMB protocol error. The user is invalid.
[Remedy] Ask your system administrator to validate the user.
027-589
[Cause] SMB protocol error. The user was locked out.
[Remedy] Ask your system administrator to cancel the lockout status.
027-590
[Cause] SMB protocol error. The user account has expired.
[Remedy] Obtain a valid user account from your system administrator. Or, ask your system
administrator to extend the account expiration date.
027-591
[Cause] SMB protocol error. Users are restricted. A blank password is invalid.
[Remedy] Set the password for the user.
027-700
[Cause] The domain section of the recipient’s e-mail address is a prohibited domain.
[Remedy] Specify a domain that is not prohibited for the domain section of the recipient’s e-mail
address.
027-701
[Cause] The network cable is disconnected from the machine.
[Remedy] Connect the network cable securely if the cable is disconnected.
027-702
[Cause] The specified recipient's certificate does not exist.
[Remedy] Register the certificate for the recipient on the machine.
027-703
[Cause] The specified recipient's certificate has expired.
[Remedy] Register a valid certificate for the recipient on the machine.
027-704
[Cause] The CA certificate of the specified recipient's certificate does not exist.
[Remedy] Confirm the path to the recipient's certificate, and register the required CA certificate
on the machine.
594