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22 Problem Solving
Status Code Cause and Remedy
091-316
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
092-316
[Cause] Temperature sensor of the machine detected abnormality.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact Customer Support at
dell.com/contactdell.
092-318
[Cause] Density of Yellow color is low. Drum cartridge or toner cartridge may not be set properly.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, pull out the drum
cartridge [K] and the toner cartridge [Y] (yellow), and then insert them again. If the
error still is not resolved, contact Customer Support at dell.com/contactdell.
092-319
[Cause] Density of Magenta color is low. Drum cartridge or toner cartridge may not be set
properly.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, pull out the drum
cartridge [K] and the toner cartridge [M] (magenta), and then insert them again. If the
error still is not resolved, contact Customer Support at dell.com/contactdell.
092-320
[Cause] Density of Cyan color is low. Drum cartridge or toner cartridge may not be set properly.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, pull out the drum
cartridge [K] and the toner cartridge [C] (cyan), and then insert them again. If the error
still is not resolved, contact Customer Support at dell.com/contactdell.
092-321
[Cause] Density of Black color is low. Drum cartridge or toner cartridge may not be set properly.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, pull out the drum
cartridge [K] and the toner cartridge [K] (black), and then insert them again. If the error
still is not resolved, contact Customer Support at dell.com/contactdell.
093-320
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
094-310
[Cause] An error occurred.
094-311
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
094-316
on the machine power. If the same message is displayed again, contact Customer
094-320
Support at dell.com/contactdell.
094-321
102-356
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
116-210
[Cause] An error occurred in the USB memory device.
116-211
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
116-212
on the machine power. If the error still is not resolved, contact Customer Support at
dell.com/contactdell.
606