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22 Problem Solving
Cause Check point Remedy
Print data format and the print
environment settings on the
computer do not match.
-
If the computer is running on
Windows, set it not to output
Ctrl-D.
The number of print queues Use NWADMIN from a
Re-send the print data to the
set for the machine exceeds the computer to check on the print
print queue which is assigned
maximum number allowed. queue list of [Assignment] for
the machine whether the
desired print queue is
assigned.*
to the machine.*
The slave file server is not
configured. ([Bindery Service]
mode)
Use PCONSOLE from a
computer to confirm whether
the slave file server is registered
to [Service NetWare Server] on
the print server indicated by
[Print Server Information].*
Use PCONSOLE from
computer to register the slave
file server and reflect the
configured settings.*
The slave file server Use PCONSOLE from a
If the printer type is not set to
configuration is mismatched. computer to confirm whether
[Defined Elsewhere], change it
([Bindery Service] mode) the printer type is set to
[Defined Elsewhere] under
[Print Server Information] >
[Printer] > [Printer xxx
Environment Settings].*
to [Defined Elsewhere], and
then reflect the configured
settings.*
The form number on the print Use NWADMIN on a
Use NWADMIN from a
data and the form number set computer to select the
computer to match the [Start
to the printer do not match. machine and confirm whether
the start number of the form in
the environment settings
matches the number in the
print data.*
Form] number in the
machine's environment
settings to the number in the
print data.*
The level settings for the IPX Use the set command from the Enter the following command
checksum do not match. console screen on the file server
to confirm whether the IPX
checksum is set to level 2.
from the console screen on the
file server to set the IPX
checksum to either level 0 or
level 1.
set Enable IPX Checksum=x
(x = 0 or 1)
The level settings for the NCP Use the set command from the
Enter the following command
packet signature do not match. console screen on the file server
to confirm whether the NCP
packet signature is set to level
3.
from the console screen on the
file server to set the NCP
packet signature to either level
0, 1, or 2, and restart the file
server.
set NCP Packet Signature
Option=x (x = 0, 1, or 2)
The default device name is
incorrect.
Print the Configuration Report
to confirm the last 6 digits (3
bytes) of the Ethernet address.
Set the device name using the
correct Ethernet address.
Set a device name differing
from the default name.
The directory tree name is not
configured.
Print Configuration Report to
confirm whether the tree name
is specified.
Set the tree name.
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