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22 Problem Solving
Status Code Cause and Remedy
016-722
[Cause] The specified staple position is not supported by the machine, or the paper size specified
is not supported by the finisher.
[Remedy] Confirm the staple position and the paper size, and try printing again.
016-725
[Cause] A scanned document stored in a folder was to be sent by fax using the Job Flow feature,
but the file in the folder could not be converted to fax data.
[Remedy] Do not use the Job Flow feature. Simply scan the document from the machine's [Fax]
screen to send it by fax.
016-727
[Cause] A print job was cancelled without storing a file into a folder because the file was
determined as not containing any pages.
[Remedy] The file could not be stored into the folder because the machine determined the print
file as not containing any pages. Disable [Skip Blank Pages] on the [Advanced] tab on
the print driver, or add text to the file if the file is blank.
016-728
[Cause] An unsupported tag is included in the TIFF file.
[Remedy] Confirm the print data.
016-729
[Cause] Unable to print because the number of colors or the resolution of the TIFF file exceeds
the allowed range.
[Remedy] Change the number of colors or resolution for the TIFF file, and execute the operation
again.
016-731
[Cause] Unable to print TIFF data because it was interrupted.
[Remedy] Retry printing.
016-732
[Cause] The form specified by emulation has not been registered at the host side.
[Remedy] Resend the form data.
016-733
[Cause] Probable causes are as follows:
1)Unable to obtain the IP address (the string after "@" in the destination e-mail address)
when e-mail is sent.
2)DNS server was unable to resolve the Internet address (the string after "@") by the
DNS server when e-mail is sent.
[Remedy] For 1), confirm the e-mail address.
For 2), confirm the DNS server address.
016-738
[Cause] Unsupported paper size was specified when specifying booklet creation with PostScript.
[Remedy] Specify a paper size supported for booklet creation, and try printing again.
016-739
[Cause] Used an unsupported combination of document size and paper size when specifying
booklet creation with PostScript.
[Remedy] Specify a combination of document size and paper size supported for booklet creation,
and try printing again.
016-740
[Cause] Used an unsupported paper tray when specifying booklet creation with PostScript.
[Remedy] Specify a paper tray supported for booklet creation, and try printing again.
016-741
016-742
016-743
016-744
016-745
[Cause] An error occurred during the update process of the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact Customer Support at
dell.com/contactdell.
016-746
[Cause] An unsupported feature is included in the received PDF.
[Remedy] Print using a print driver.
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