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Network-related Problems
Network-related Problems
This section describes how to resolve network related problems.
When using SMB
When SMB is used, identify the symptom in the following table to perform the remedy.
When you cannot communicate with the machine
Cause Check point Remedy
The computer and the
machine are using different
protocols.
Although [Search for Other
Computers] under [Start] >
[Search] > [Other Computers]
on the computer is displaying
the machine, [Network
Computer] does not display
the machine.
Configure the machine and
each computer to use the same
SMB operational protocol.
The machine belongs to Although [Search for Other
If the machine and the
different network (subnet). Computers] under [Start] >
[Search] > [Other Computers]
on the computer is displaying
the machine, [Network
Computer] does not display
the machine.
computers are set to different
networks, consult your network
administrator.
The host name specified for Print out Configuration Report Use Dell Printer Configuration
the machine is already in use. to confirm whether "Repetitive
Host Name" is printed in the
SMB status information.
Web Tool to change the host
name to a unique name, or
restore the machine settings to
the default settings.
When you cannot communicate with the machine or other SMB machines
Cause Check point Remedy
If [Auto Master Mode] of SMB
is set to [On], the number of
machines whose information
can be stored is limited. The
number depends on the
network environment.
The machine or other SMB
machines cannot be searched
from the Network Computers
icon.
Confirm the setting of [Auto
Master Mode] of SMB. If the
setting is enabled, change it to
[Off].
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