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22 Problem Solving
Status Code Cause and Remedy
018-765
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "65" (object class violation) for Address
Book query.
[Remedy] The LDAP server has an update problem. Have your network administrator confirm the
LDAP server status.
018-766
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "66" (not allowed on nonleaf) for Address
Book query.
[Remedy] The LDAP server has an update problem. Have your network administrator confirm the
LDAP server status.
018-767
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "67" (not allowed on RDN) for Address
Book query.
[Remedy] The LDAP server has an update problem. Have your network administrator confirm the
LDAP server status.
018-768
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "68" (already exists) for Address Book
query.
[Remedy] The LDAP server has an update problem. Have your network administrator confirm the
LDAP server status.
018-769
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "69" (no object class modifications) for
Address Book query.
[Remedy] The LDAP server has an update problem. Have your network administrator confirm the
LDAP server status.
018-770
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "70" (results too large) for Address Book
query.
[Remedy] Change the search conditions/start position to narrow the search range, and execute the
operation again. If the error still is not resolved, consult your network administrator.
018-771
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "71" (affecting multiple DSAs) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-780
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "80" (unknown error) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-781
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Connection to the server cannot be established for the Address Book query.
[Remedy] Take one of the following measures:
• Confirm the network cable connection.
• If the network cable connection has no problem, confirm the active status of the target
server.
• Check whether the server name has been correctly set for [LDAP Server / Directory
Service Settings] under [Remote Authentication / Directory Service].
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