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Status Code
Status Code Cause and Remedy
116-387
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
116-390
[Cause] An error occurred in the machine.
[Remedy] Follow the message displayed on the touch screen and initialize the memory of the
machine.
116-391
116-392
116-393
116-394
116-395
116-396
116-397
116-399
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
116-702
[Cause] A print job was processed using a substitute font.
[Remedy] Check the print data.
116-703
[Cause] Probable causes are as follows:
1)An error occurred during PostScript processing.
2)An error occurred because of insufficient memory for PostScript processing.
[Remedy] For 1), check the print data.
For 2), increase the value for [PostScript Memory].
116-704
[Cause] An error occurred when reading data on the media.
[Remedy] Check whether the media is inserted correctly.
116-710
[Cause] The correct document size could not be judged because the receive data exceeded the
HP-GL/2 spool size.
[Remedy] Increase the size assigned to HP-GL/2 auto layout memory.
116-713
[Cause] The data has been divided into a number of jobs because of insufficient disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
116-714
[Cause] An HP-GL/2 command error occurred.
[Remedy] Check the print data.
116-720
[Cause] An error occurred during print processing because of insufficient memory.
[Remedy] Stop unnecessary ports or delete unnecessary data to free up disk space.
116-738
[Cause] The size and orientation of the form specified are not matched with the paper to be
printed.
[Remedy] Match the size and orientation of the paper with the form specified, and print again.
116-739
[Cause] The form or logo data cannot be registered because memory for the form and logo data
or memory capacity for the hard disk is insufficient.
[Remedy] Delete unnecessary data, or free up the space for the form memory.
116-740
[Cause] A numerical value operation error occurred because a value exceeding the value limit of
the machine was used in the print data.
[Remedy] Check the print data.
609