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Chapter 3 - Monitoring On Going Conferences
3-18
By default, all check boxes are selected to monitor all participants who
require the operator’s attention. Clear the check boxes to indicate the
participant statuses that you do not want to monitor. You can request to
monitor any or all options.
The following statuses may be monitored:
Table 3-5: Monitored Participant Statuses
Filtering Option Description
Faulty Participant Participant who has problems connecting to the conference
or who is using a noisy line.
Need Assistance
Participant
Participant who has requested the operator’s assistance
and has yet to be assisted by the operator. In Attended
conferences, this option also includes the participants who
have to wait for the operator’s assistance to connect to the
conference.
Asked Question Participants who are waiting in the Q&A queue.
Noisy Line Participants whose audio channel is detected as noisy. The
system uses a special algorithm to identify the endpoints
that add background noise to the conference. Noise on a
line can be caused by a variety of sources ranging from
background noise, faulty equipment and noises emanating
from the line itself.
Note: The Noisy Line Detection feature is enabled/disabled
in the “system.cfg” by defining the detection sensitivity.
For more details on this feature, see “Noisy Line Detection
Mechanism and Automatic Muting” on page 3-22.