Filter
Top Products
Chapter 6 - IVR and Entry Queue Services
6-44
7. Click Next.
The Conference ID dialog box opens.
8. To assign the audio file to the message type, click the appropriate table
entry.
The message type appears at the bottom of the table and the drop-down
list displays the names of the audio files stored in the MGC unit’s
memory.
The following messages and prompts may be played to request the
conference Numeric ID/Password:
If the files were not downloaded prior to the definition of the Entry Queue Service,
or if you want to add new audio files, click Add Message File to download the
appropriate audio file to the MGC unit’s memory. Adding messages to the Entry
Queue Service is similar to adding messages to the IVR Service. For more
information about adding new messages to the Entry Queue Service, see
page 6-9, Defining IVR Software Module Properties, steps 5-8.
Table 6-13: Entry Queue Properties - Conference ID
Field/Option Description
Request
Conference Id/
Password
Select the audio file that prompts the participant for
the conference Numeric ID or the conference
password, depending on the MCU configuration.
The Numeric ID or password is used to route the
participant to the target conference.