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MGC Manager User’s Guide - VoicePlus Edition
6-11
The Add Message File dialog box opens.
The audio files are downloaded to the MGC unit one at a time, according
to the selected category and type. The following steps describe selecting
a single Message Type (in one of the Message Categories) for which the
audio file will be downloaded.
6. In the Message Language - Install to list, select the language for which
the audio file will be downloaded to the MCU. The languages list
includes the languages that were defined in the IVR Properties.
7. In the Message Category list, select the category for which the audio file
will be downloaded and then select the message type to be played.
Table 6-2 lists the available Message Categories and Message Types for
each category:
You can download several audio files for each Message Type. Each file must be
downloaded separately, when the appropriate message Language, Category and
Type are selected.
Table 6-2: IVR Properties - Message Types by Message Category
Message
Category
Message Type Description
Welcome
Message
General Welcome
Message
The first message played when
the participant connects to the
Entry Queue or conference.
Conference Welcome
Message
Played when the participant
enters the conference.