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MGC Manager User’s Guide - VoicePlus Edition
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• Mute and unmute participants
• Control individual broadcasting and listening audio volume
• Manually and automatically extend the conference duration
• Lock and unlock the conference to dial-in and all other participants
• Move a participant from the main conference to a side area for one-to-
one conversation with the Operator
• Terminate the conference before its scheduled end time
• Manage Question-and-Answer queues
• Control voting (polling) sessions
• Configure and enable an audio reminder of impending end of conference,
with automatic disconnection at scheduled end of conference
• Secure the conference from unauthorized connection and monitoring
• Operator assistance on demand
• Enhanced operator tools for attended participant conferences
• Monitor conference and participant status
• Monitor all On Going and reserved conferences for multiple MCUs
Application features
• Customizable voice messages
• Configurable new feature event alerts
• Software development kit
• Access and SQL databases can be used to store participant and
conference information
• Easily accessible Call Detail Records
• Local or remote operators
• Active display of system resources, individual participant statuses and
conference properties
• Recording to an external device
System Requirements
The MGC Manager application can be installed in an environment that meets
the following minimum requirements:
• IBM PC compatible computer Pentium II, 400 MHz CPU or higher