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Chapter 6 - IVR and Entry Queue Services
6-14
8. If required, click Download File to download the appropriate audio file
to the Polycom MCU memory.
The Install File dialog box opens.
9. Click the Browse button to select the audio file (*.aca) to download.
The Select Source File dialog box opens.
SilenceIT
(cont.)
Participant Detected
as Noisy
Informs all participants that the
line of a specified participant has
been detected as noisy and has
been muted.
Conference Id Download the files requiring the participant/chairperson to
enter the required Conference ID to connect to the
conference.
Table 6-2: IVR Properties - Message Types by Message Category
Message
Category
Message Type Description