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MGC Manager User’s Guide - VoicePlus Edition
4-69
Changing passwords is not permitted when a conference is in any of the
following modes:
• Voting session
• Invite session
• Roll Call session
• Entry Queue with waiting participants
The default DTMF code for playing the appropriate Help menu is *83.
In an Entry Queue Access conference, both the conference and chairperson
passwords must be unique and cannot be identical to any other conference
that is accessed via the Entry Queue.
Table 4-5: Password Modification DTMF/IVR Sequences
User Action IVR Message
Chairperson or participant enters the
required “change password” DTMF
code (1 or 2), or presses 9 to exit the
menu.
“Press one to change conference
password. Press two to change the
chairperson password. Press nine to
exit the menu”.
Chairperson or participant enters 1. “Please enter the new conference
password. Press the pound key to
complete”.
Chairperson or participant enters 2. “Please enter the new chairperson
password. Press the pound key when
complete”.
Chairperson or participant enters 9
and exits the menu.
“Press nine to exit the menu”.
Chairperson or participant enters the
new password. Password
confirmation request.
“Please re-enter the new password.
Press the pound key to complete.”
Chairperson or participant confirms
the password. System confirms
update.
“The password has been successfully
changed”.
While confirming the new password,
chairperson or participant enters the
existing password.
“The new password is invalid”.