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Chapter 6 - IVR and Entry Queue Services
6-4
Table 6-1: DTMF Enabled Actions and Permissions
DTMF Enabled Action Permission
Request personal assistance Everyone
Play the help menu Everyone
Start and stop recording Chairperson
Adjust the participant’s broadcasting and listening volume Everyone
Change the participant’s status to Chairperson Everyone
Lock or unlock a conference to dial in participants Chairperson
Request assistance for conference Chairperson
Secure or unsecure a conference Chairperson
Mute all participants except the requesting participant Chairperson
Cancel the Mute All mode Chairperson
Enable or disable the SilenceIT feature Chairperson
Adjust SilenceIT sensitivity Chairperson
Change the conference password Chairperson
Place the conference on-hold and reinstate it Chairperson
Mute “Meet Me” participants upon their connection to the
conference
Chairperson
Manage Question-and-Answer sessions Chairperson
Enable or disable the Roll Call feature Chairperson
Request a Roll Call Chairperson
Stop the Roll Call names review Chairperson
DTMF Enabled Cascading Chairperson
Invite other participants to join the conference Chairperson
End the Conference Chairperson