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Chapter 7 - Attended Conferencing
7-40
The participant connects to the Home conference and is removed from
the Participants Queue and/or the Operator conference. The Attended or
Hold icon in the Status column of the Monitor and Status panes
disappears.
Placing a Participant On Hold
A participant can be placed on hold while in the Participants Queue or when
participating in an Operator conference.
Usually, the participant waiting in the Entry Queue or Participants Queue is
first assisted by the operator and is then placed on hold until all the
participants pertaining to the same conference are assisted and placed on hold.
Once all the participants are on hold, they can all be connected at the same
time (in one operation) to the conference.
In addition, a participant in an On Going Conference can be placed on hold
when he/she is to be excluded from the conference for a short period. To do
so, you have to first move the participant from the conference to the Operator
conference and then place him/her on hold.
To place a participant on Hold in the Operator conference:
Standard MS-Windows multiple selection techniques can be used in the
following procedure.