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Chapter 6 - IVR and Entry Queue Services
6-24
13. Click Next.
The General dialog box opens.
This dialog box lists additional audio messages and prompts that may be
played while joining the conference or during the On Going Conference.
14. In the Name column, select the required message type and then select the
message (audio) file to be played when the operation is performed or
when the selected event occurs.
Retry Password Select the message that requests the participant to
enter the conference password again when failing to
enter the correct password.
Request Digit Select the message that prompts the participant to
press any key.
Table 6-6: IVR Service Properties - Conference Password
Field/Option Description
If no file was downloaded for a Message Type, click Add Message File to
download the audio file to the MGC unit’s memory.
To see the procedure, see Defining IVR Software Module Properties, page 6-10,
steps 5-8.