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MGC Manager User’s Guide - Volume I
i
Table of Contents
VoicePlus Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About the MGC Manager User’s Guide VoicePlus Edition ................1-2
VoicePlus Main Features .....................................................................1-3
System Requirements ...................................................................1-5
Prerequisites .................................................................................1-6
VoicePlus Commands Shortcut Keys ...........................................1-6
User’s Guide Conventions ............................................................1-9
Audio Look & Feel ............................................................................1-11
Audio Only Conferences ....................................................................1-12
Reservation Templates ...............................................................1-12
Default Reservation Templates ..................................................1-12
Connecting to an On Going Conference ............................................1-16
Dial-in SIP Participants .......................................................1-17
Defining Standard Audio Only Conferences and
Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
About Conferences ...............................................................................2-1
Conference Scheduling Methods ..................................................2-1
Scheduled Conferences ..........................................................2-1
On Demand Conferencing .....................................................2-1
Attended and Unattended Conferences ........................................2-2
Unattended Conference ..........................................................2-3
Attended Conference .............................................................2-3
Conference Types .........................................................................2-4
IVR and Entry Queue Services ....................................................2-5
MCU Configuration and Audio Only Conferences ......................2-6
Participant Roles ..................................................................................2-7
Participant Connection to Conference ..........................................2-8
Participant Connection Types ................................................2-8
Conference Access for Dial-in Participants ...........................2-8
IVR Access ..........................................................................2-12