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Chapter 6 - IVR and Entry Queue Services
6-10
The IVR Properties dialog box lists the currently defined languages.
3. To add a new language, click the plus button.
The Custom Language dialog box opens.
In the New Language field, enter the name of the language to include in
the Supported Languages list.
4. Click OK.
The new language is added to the IVR Properties dialog box.
To download Audio Message files:
(Optional) You can download the Audio Message files during the
definition of the IVR Message Service or Entry Queue Service. In that
case, you may skip the following steps.
5. In the IVR Properties dialog box, click the Add Message File button.
The language name cannot include a period (.)