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Chapter 6 - IVR and Entry Queue Services
6-38
Modifying IVR Message Service Properties
You can change one or several properties of a defined IVR Service, at the
setup stage.
To modify the properties of an IVR Service:
1. List the IVR Services defined in the system. For details, see “Listing IVR
Message Services” on page 6-36.
2. Right-click the icon of the IVR Message Service to modify, and then
click Properties. Alternatively, double-click the icon.
The IVR Message Service properties dialog box opens.
The tabs and options of this dialog box are described in “Defining a New
IVR Message Service” on page 6-16.
3. Modify the required parameters or download the required audio file.
4. Click OK to apply the settings.