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MGC Manager User’s Guide - VoicePlus Edition
8-3
recording and playback processes by the conference participants. For the
setup workflow, see “Recording System Setup Procedures” on page 8-4.
Recording
Once the Recording Links are defined on the conferencing MCU, recordings
can be started and paused or terminated when needed, by the MGC Manager
operator or by the conference chairperson by means of the WebCommander
application or over the phone, using DTMF codes. A recording session can be
started automatically or at the request of the conference chairperson or the
system operator. The completed recordings are stored on the recording
system’s hard drive and can be accessed from the Polycom ReadiRecorder
Web site for playbacks, downloads and management. System operators can
selectively record specific conferences, or provide the conference chairperson
with the ability to record on demand.
Processing
In the ReadiRecorder unit, the recording is processed according to standard
voice processing methods and is then saved as a file and stored on the local
disk. Optionally, recordings can also be backed up to an external disk. Backup
as well as deletion policies can be defined for the system. Users can then
identify and select the stored recordings for playback or download, according
to the known session ID or according to the name of the user who initiated the
recording and is its owner.
Monitoring and Management
Monitoring and management of the recording process is done in the MGC
Manager application. The system administrator can monitor all on going
recordings and playbacks on each ReadiRecorder, the status of used and
available port resources and CDRs (Call Detail Records) that list information
about events and conferences in which recording or playback services are
involved.
In the Web site, the administrator can modify user permissions, add or delete
users, download and delete recordings, and can configure the maximum
allocated disk space for recordings. The administrator usually registers the
Web site users, but, depending on the Web site settings, non-administrative
users can also register themselves. Registered users with appropriate
permissions can login to the Web site where they can view, play, download or
delete their own recordings.
In WebCommander, users can observe the status of the recording link in a
conference.