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Chapter 6 - IVR and Entry Queue Services
6-28
15. To assign the audio file (if one was downloaded) to the message type,
click the appropriate table entry.
The Message Type appears at the bottom of the table and the drop-down
list of message files is enabled.
If the appropriate message was not downloaded, you can download it
now by clicking Add Message File. For more information, see Defining
IVR Software Module Properties, page 6-9, steps 5-8.
16. Click Next.
Participant
Menu 2
The audio file listing additional DTMF codes that can be
used by the ordinary participant when two help menu
messages are recorded for the participant operation.
This file will be played after the file that was assigned to
the Participant Menu 1.
Invite Help Menu The audio file listing DTMF codes available to the
participant or the chairperson during the Invite session.
Voting Help
Menu
The audio file listing DTMF codes available to the
participant or the chairperson who controls the voting
session, depending on the configuration in the DTMF
codes dialog box.
Maximum
Participants
Exceeded
A message indicating that the participant cannot join
the destination conference as the maximum allowed
number of participants will be exceeded.
Recording in
Progress
A Message indicating that the ReadiRecorder recording
has started.
Recording Failed A Message indicating that the ReadiRecorder recording
has failed to record the conference.
Table 6-7: IVR Service Properties - General Messages (Continued)
Message Type Message Description