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Contents
Safety and Environmental Notices . . . vii
Danger Notices .............vii
Product Recycling and Disposal .......viii
Battery Return Program ..........viii
Environmental Design ..........viii
Caution Notices ............viii
Attention Notices ............ix
Laser Safety Information ..........x
Laser Safety Information (for IBM Fiber Optic
Link Products).............x
About Service Functions (SY44-5902-03) xi
Who should read this book .........xi
Conventions and terminology used in this book . . xi
Prerequisite and related information ......xi
iSeries Navigator ...........xii
How to send your comments ........xii
Chapter 1. Dedicated Service Tools
(DST)................1
Introduction ..............1
DedicatedServiceToolsrequirements.....1
System paging environments .........2
Stand-alone paging (non-paging) ......2
Limited paging ............2
Full paging ..............3
Accessing Dedicated Service Tools .......4
Performing an IPL to DST .........4
Changing a service tools user ID.......5
Resetting QSECOFR service tools user ID....6
Performing an IPL to DST for secondary partitions 6
Pressing the System Request Key while the system
is operational .............7
Selecting Function 21 while the system Is
operational ..............7
Performing an alternate IPL to DST (type D IPL) . 8
Function keys (in DST) ...........9
Exiting Dedicated Service Tools........10
DSToptions..............10
Installing Licensed Internal Code ......11
Installing the operating system .......11
Perform an IPL ............11
Work with Licensed Internal Code......11
Workwithdiskunits..........13
Work with Dedicated Service Tools environment 23
Start a service tool ...........28
Perform automatic installation of the operating
system ...............39
Save Licensed Internal Code........40
Work with save storage and restore storage. . . 40
Work with remote service support ......40
Work with system partitions........42
Work with system capacity ........42
Work with system security ........42
Chapter 2. Hardware Service Manager 45
Introduction ..............45
Hardware Service Manager options ......46
Packaging hardware resources .......47
Logicalhardwareresources........49
Locateresourcebyname.........50
Failed and non-reporting resources .....53
System Power Control Network (SPCN) ....55
Battery power unit information .......55
Work with service action log .......56
Displaylabellocationworksheet......58
Device concurrent maintenance .......58
Collecting information and performing functions
from the Hardware Service Manager displays . . . 61
Change resource details .........61
Concurrent maintenance .........63
Createframeinformation.........64
Debugtheresource...........66
Display address ............67
Displayassociatedresources........67
Displaycardgapinformation.......69
Displayfailedresources.........70
Display hardware contained within package . . 70
Displaylocationinformation........71
Display non-reporting resources ......71
DisplayresourcesassociatedwithIOP....72
Displayresourcedetails.........73
Display resources requiring attention .....77
Displayresourcestatus.........78
Display serial/part numbers, logical address, and
status/resourcenameinformation......79
Display system bus resources .......79
Display system information ........82
Displayunresolvedlocations .......82
Print................83
Refreshthedisplay...........83
Remove non-reporting resource information . . 83
Reserve frame space ..........84
Using High-Speed Link (HSL) specific options. . 84
Verify resources ............92
Symbols on the Hardware Service Manager displays 93
Printing the System Configuration List .....93
Verification procedures ..........95
Hardware Service Manager — Verify .....95
Verify optical storage unit ........96
Verify diskette ............96
Verify tape..............96
Verify communications .........97
Chapter 3. Product Activity Log ....99
Introduction ..............99
Product Activity Log (PAL).........100
The Service Action Log (SAL) .......100
Product Activity Log location .......101
© Copyright IBM Corp. 1997, 2002 iii