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6 - 2 Interview Boxes
Issue 3 EliteMail VMS/EliteMail Limited
A caller may route to an interview box in any of these ways:
You can set the Action to route a caller to the interview box System
ID (For example, GotoID $PM) or set the Action to GotoID for a
transaction box, a voice detect box, or the Operator Box. Callers do
not need touchtone telephones.
You can answer a particular port with an interview box. Enter the
interview box System ID on Line 13 of Application screen Page 2.
Callers do not need touchtone telephones.
You can set up a one-key dialing menu, where the interview box
System ID is assigned to a single key. Caller must have a touchtone
telephone.
The caller can press the interview box System ID. You should include
the System ID in the opening greeting so callers know how to reach
the interview box. Caller must have a touchtone telephone.
The Interview Box Screen
Figure 6-1 Sample Interview Box
System ID
An interview box is accessed through the System ID that is defined
when the box is created. For details, refer to Chapter 22 System IDs.