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24 - 2 Transaction Boxes
Issue 3 EliteMail VMS/EliteMail Limited
Figure 24-1 Sample Transaction Box
Each box has a spelled name, a unique System ID, and an owner. The
owner name is displayed in the
Transaction Box of
field in the upper-right
corner of the screen. The owner of the box receives all messages left in
the transaction box, and can record the box greetings by telephone.
The
Schedule #
field determines which system schedule the box follows
(1, 2, 3 or 4). Set the system schedules on Application screen Page 4. (For
details, refer to Chapter 17 Schedules).
If you do not enter a Schedule #, the box uses the schedule of the port that
answered the call coming in to the transaction box.
The Transfer Greeting Action Structure
Each page in the Transaction Directory has this structure. If call transfer is
turned on, the voice mail system first tries to transfer a call to the
telephone number or extension listed. If the call transfer is unsuccessful,
the system plays the applicable greeting for the box, then follows the
instructions programmed in the
Action
area.
Unlike a subscriber Personal Directory page, a transaction box can be
programmed for Day Mode or for Night Mode.
The transaction box uses these fields to establish the Transfer → Greeting
→ Action sequence: