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Issue 3 EliteMail VMS/EliteMail Limited
You can also allow outside callers to leave urgent messages for
transaction boxes, interview boxes, the Public Interview Box, and the
Operator Box. For details, refer to:
Chapter 6 Interview Boxes.
Chapter 12 Operator Box
Chapter 14 Public Interview Box and Public Messages
Chapter 24 Transaction Boxes.
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All messages are subject to the same retention (aging) pattern:
New message Old message Archived message.
New Messages
New messages are those not yet heard or saved as new. After
access, the system stores a message for a limited time as an old
message. You can keep a new message as new by pressing
*
during
playback. The next time you call, the system offers the message
again as a new message.
After you open a message, the system sends a receipt to the sender,
even if you save it as new (if the sender is set up for receipt
summaries or return receipts). Also, after you open a message, the
sender cannot cancel it or change its special delivery options.
Old Messages
An old message is one that you have heard but not archived. Old
messages allow you to review recent messages. An old message is
stored for a limited time, typically less than a day. If you want to store
a message for a longer period, you must archive it. Each time you
listen to an old message, you must archive it. Otherwise, the old
message is deleted. An old message must be saved
each time it is
heard
or it is deleted.
Old messages are stored for the number of days indicated in the
Hold
field on a subscriber Personal Directory page.