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Console Maintenance 3 - 1
Using Remote Maintenance
S
ECTION
1
G
ENERAL
I
NFORMATION
This chapter explains how to use Remote Maintenance to make a connection
with the host computer to control or change a customer voice mail system
from the remote computer.
No special action is required to load the host version of Remote Maintenance
software on the host computer.
S
ECTION
2
S
TART
R
EMOTE
V
ERSION
Remote Maintenance must be running on both the host and the remote
computers to make a connection between them. Remote Maintenance is
always running on the host computer. However, you must explicitly start the
Remote Maintenance software on the remote computer.
To establish a connection from the remote computer, start Remote
Maintenance:
Enter
RR,
and press
to load the software. This command loads
the remote version of the software, making it resident in computer
memory. A Banner Screen
is displayed
briefly. Then, the DOS
prompt is returned.
You may now continue to use DOS to run other programs on the remote
computer, but the Remote Maintenance Main Menu is now accessible. The
remote software remains resident and accessible until you restart the remote
computer.