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EliteMail VMS/EliteMail Limited Issue 3
Reference 16 - 5
S
ECTION
3
D
IRECTORY
R
EPORTS
Directory reports show you the structure of the system, its subscribers,
System IDs, message groups, and numeric directory assistance. You can
run the report for everyone enrolled in the system, for all Extension # IDs,
for message groups, or for numeric directory assistance.
Subscriber Report
The
Subscriber Report
lists each subscriber and guest enrolled in
the system. Refer to Figure 16-6 Subscriber Report. The report
includes each Personal ID, the number of new messages waiting,
the total number of new and old messages, the date the person last
called the voice mail system, the number of days the system saves
old and archived messages, and the personal access codes.
Figure 16-6 Subscriber Report
If the subscriber has more than eight access codes,
+
is displayed at
the end of the access codes list. To view the subscriber additional
access codes, look at the
Access
field on the subscriber Personal
Directory page.
If access codes are not listed, the person is most likely a guest.
The Extension List
The
Extension List
shows every subscriber on the system with an
Extension # ID, and the System ID for any transaction box and
interview box the subscriber owns. Refer to Figure 16-7 Extension
List Report. This report does
not
include guests.
For each subscriber, the report lists: whether call transfer is on or off,
the phone number calls are transferred to, the call transfer type, how
many times the extension rings before taking action (applies to Await
Answer and Wait for Ringback call transfer only), call transfer
options, and if call holding is
Yes, Vox, or No
.