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24 - 10 Transaction Boxes
Issue 3 EliteMail VMS/EliteMail Limited
Record Transaction Box Greetings by Telephone
The transaction box owner can record the transaction box greeting from
any touchtone telephone.
Transaction box owners who use numeric access
cannot
record a
transaction box greeting by telephone if the transaction box System ID
starts with
$
or any symbol not on a telephone keypad.
1. Call the system. Enter your Personal ID and security code.
2. Start to leave a message for the transaction box. Spell the first three
letters of the transaction box name, or enter the box System ID. The
system tells you which greeting is currently active.
3. Answer the questions to record the standard day and night greetings,
to record an alternate greeting, or to switch between the standard
and alternate greetings.
To record all three transaction box greetings by telephone, do this
twice: once for the standard day and night greetings, and once for the
alternate greeting.
S
ECTION
6
A
DD
T
RANSACTION
B
OXES
The System Manager adds transaction boxes at the system console,
either one by one, or by a range of System IDs.
When you add transaction boxes, the system uses the values in the
Transfer and Action sections of the transaction box currently on-screen.
If an interview box is on-screen, the transaction box uses the default
values for new subscribers, as entered on Application screen Page 5.
The box name serves two functions:
The first three digits or letters of the box name can be used by the box
owner to access the box and record the box greetings again over the
telephone.
Transaction boxes are sorted on the Transaction Directory Screen by
box name or by System ID. You may use a special naming convention
for transaction boxes to keep them sorted together on-screen. You
could start all transaction box names with T or Tbox, or reserve a
range of System IDs for transaction boxes.