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3 - 2 Using Remote Maintenance
Issue 3 EliteMail VMS/EliteMail Limited
S
ECTION
3
A
CCESS
R
EMOTE
M
AINTENANCE
M
ENUS
Remote Maintenance is a terminate-and-stay resident (TSR) program,
meaning it remains loaded in your computer memory while you use DOS
or run other applications. Press - to access the Remote
Maintenance Main Menu. The Main Menu includes several submenus that
are described below.
You must press Shift key on the
left side
of the keyboard.
To select from the Main Menu or any submenu, either:
Press the function key listed next to the desired selection.
Use the arrow keys to highlight your selection, and press .
To return from any submenu to a previous menu, press . To escape
from a submenu or a selected function, you can also press .
When you press
]
, changes you made are not saved.
S
ECTION
4
R
ETURN
TO
DOS Press to return to DOS from the Remote Maintenance Main Menu
but leave the Remote Maintenance Main Menu accessible. You may then
run other DOS programs and later press - to return to the Main
Menu.
You do
not
need to reload the remote software with the
RR
command
unless you restart the computer or unload Remote Maintenance using the
SUNLOAD
command. For details, refer to Chapter 3 Section 9 Unload
Remote Maintenance from Memory on page 3-5.
S
ECTION
5
C
ALL
H
OST
C
OMPUTER
5.1 Start a Remote Maintenance Session
Use the Call Menu.
Applicable for technicians working with
multiple host computers and/or different COM settings (
e.g.
,
modem or baud rate).
Use Quick Connect.
Applicable if you have only one host
computer to support or prefer to manually enter the telephone
number.