Filter
Top Products
Glossary 1
Access
A field on a subscriber Personal Directory page that controls the
available system features.
Action
A field on a Personal Directory page, transaction box, or the Operator
Box that determines the system action after the greeting. The possible
actions are: Take a Message, Operator, Say Good-bye, Hangup, Go
To ID
, or Restart. These actions (except for Take a Message) can
also be used in the After or After Msg fields on interview boxes,
transaction boxes, or Personal Directory pages.
Alphabetic Directory
Refer to Automatic directory.
Alternate Greeting
A special greeting available for subscribers, transaction boxes, and
voice detect boxes. Subscribers can record standard, internal, and
alternate personal greetings and switch between standard/internal and
alternate as needed. The transaction box or voice detect box owner
can record a box standard or alternate greeting by telephone.
Archived Message
An old message that is explicitly saved by the subscriber. The
message is saved for the number of days entered in the
Archive Msg.
field on the subscriber Personal Directory page.
Automated Attendant
A voice mail feature that automatically answers incoming calls and
directs callers to the applicable extension without human operator
assistance.
Audiotext
A menu tree for information distribution and collection. A caller makes
a menu selection after listening to a variety of choices.